"WE ARE ONE" Classic Tee

At Jonathan Everett Ministries, we are committed to excellence, stewardship, and integrity in every interaction. Please review our policy carefully before making a purchase.

ALL SALES POLICY

All purchases are made with intention and care. While we strive to ensure satisfaction, all sales are subject to the terms outlined below.

RETURNS

• Returns are accepted within 4 days of the original purchase date.

• Items must be:

  • Unworn

  • Unused

  • In original condition

• A valid receipt or proof of purchase is required.

  
  

Any item that does not meet these conditions will not be eligible for return.

EXCHANGES

• Exchanges are accepted within 7 days of the original purchase date.

• Items must meet the same condition requirements as returns.

• Exchanges are limited to:

  • Equal value items

  • Or application of a store credit toward another item

    
    

NON-RETURNABLE ITEMS

The following items are final sale and not eligible for return or exchange:

• Books

• Journals

• Digital products

• Event tickets

• Donations

• Personal use items (such as cups, mugs, etc.)

• Worn or washed merchandise

  
  

REFUNDS

• Approved returns will be refunded to the original form of payment.

• Shipping costs are non-refundable.

• Refunds are processed after items are received and inspected.

PRE-ORDERS & PICKUP POLICY

• Pre-orders must be picked up within 14 days after your pick up date..

• Items not picked up within this timeframe:

  • Will be returned to inventory

  • A restocking fee may apply

  • Store credit may be issued at management’s discretion

STORE CREDIT

• Store credit may be issued in place of a refund in certain situations.

• Store credit is valid for 6 months from the date issued.

DAMAGED OR DEFECTIVE ITEMS

If you receive a damaged or defective item:

• You must notify us within 48 hours of receipt

• We will review and provide a replacement or exchange if approved

FINAL AUTHORITY

Jonathan Everett Ministries reserves the right to:

• Approve or deny any return, refund, or exchange

• Update this policy at any time

• Make final determinations on all transactions

FINAL NOTE

We operate with intention, excellence, and stewardship. Every purchase supports the mission, and we honor that by maintaining clear standards that protect both the ministry and the community we serve.

Shipping Policy

Thank you for your purchase of Driver Seat. We are committed to processing and shipping your order as quickly as possible.

Order Processing

All orders are processed within 2–5 business days after payment is received. Orders are not processed or shipped on weekends or holidays.

During high-volume periods such as book launches, special events, or promotions, processing times may be slightly extended.

Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout based on the shipping address and selected shipping method.

Estimated delivery times may vary depending on the carrier and destination. Once an order has shipped, delivery times are determined by the shipping carrier.

Shipping Confirmation

Once your order has been shipped, you will receive a shipping confirmation email with tracking information if tracking is available.

Incorrect Shipping Information

Please ensure that your shipping address is correct at the time of purchase. We are not responsible for orders shipped to incorrectly entered addresses.

If an order is returned due to an incorrect or undeliverable address, the customer will be responsible for any additional shipping fees required to reship the order.

Lost or Delayed Packages

Once an order has been transferred to the shipping carrier, we are not responsible for delays caused by the carrier. If your package appears lost, please contact the shipping carrier first. You may also email us for assistance.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery at abrule@rockinnola.com with photos of the damage and packaging so we can assist in resolving the issue.

Questions

For any shipping-related questions, please contact:

abrule@rockinnola.com

Donation Policy (No Refunds)

All Donate a Book purchases are considered charitable contributions toward book distribution.

Because books purchased through this option are immediately allocated for donation and outreach distribution, all donated book purchases are final sale and are not eligible for refunds or exchanges.

Once a donation purchase is completed, the book is designated for delivery through our outreach partners and cannot be returned.

If you have any questions regarding the donation program, please contact: abrule@rockinnola.com